|The world’s premier technology of precision positioning and optical measurement.
Suruga Seiki, Well-established company has been providing competitive products in the worldwide optics market for 50 years in Japan.
We believe our big deal technology is necessary for rapidly evolving mobile device technology such as smartphone and tablet or sensor for in-vehicle device.
Recently, We, Suruga Seiki makes a full-scale entry into the overseas market with the application system which is developed core technology.
||SURUGA SEIKI CO.,LTD.
505, Nanatsushinya, Shimizu-ku, Shizuoka 424-8566, Japan
|Tokyo Branch Office
3F KonanYKBldg, 2-4-12 Konan, Minato-ku, Tokyo 108-0075, Japan
|Osaka Branch Office
4F 7-5-25 Nishinakajima, Yodogawa-ku, Osaka 532-0011, Japan
||May 8, 1964
· Development, manufacture and sale of electric, electronic, communication and industrial machinery and equipment
· Development, manufacture and sale of video and optical equipment
· Development, manufacture and sale of parts for industrial machinery
· Any business incidental to the above
||SURUGA SEIKI SHANGHAI SALES & TRADING CO.,Ltd
Room 1208, No.555 Nanjing West Road, Shanghai, China
| Shenzhen Office
Room 2507-2510 PolyBlg, Chuangye Road, Nanshan District, Shenzhen, China
Room2207, No.70 Guanggu Avenue, Wuhan, China
||SURUGA SEIKI SAN JOSE OFFICE
||2890 Zanker Road Suite 204 San Jose CA 95134
||SURUGA SEIKI TAIWAN BRANCH
9F-1, No.126. Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei 105, Taiwan (R.O.C.)
All warranties on products (the “Products"), that are listed in the catalogs issued by SURUGA or available on SURUGA’s website (collectively the “Catalog") and purchased by the Customer from SURUGA, are based on the Terms and Conditions and the following warranty provisions (this “Warranty"). Please note that this Warranty does not apply to special orders.
By purchasing or using the Products, the Customer is deemed to have agreed with this Warranty, regardless of any other warranty provisions the Customer may have with SURUGA regarding the Products.
Some of the Products come with a manufacturer guarantee certificate or warranty. In this case, the manufacturer guarantee certificate or warranty will supersede this Warranty and this Warranty will not be applicable.
Scope and Period of Warranty
With respect to the Products purchased by the Customer, if it is deemed there is any damage, deformation or defects to the Products (the "Defects") that are attributable to SURUGA, in the light of Defects SURUGA will, at the discretion of SURUGA, take replacement of all or part of the Products, repair of the Products free of charge, or refundment of all or part of the actual amount paid by the Customer to SURUGA for the Products, on the condition that (i) written notification stating sufficient details of the Defects,satisfactory to SURUGA, reaches SURUGA within the warranty period (defined in the following clause), and (ii) SURUGA acknowledges the Defects are attributable to SURUGA.
Provided, however, that the following cases and the cases that stipulated in the Catalog that SURUGA will not replace, repair the Products nor refund the actual amount paid by the Customer are outside of the scope of the warranty.
（1）Defects caused by use of the Products in any way other than as a part of general production equipment.
In this case, general production equipment means automatic assembly machinery, machining jigs, inspection jigs,
and factory automation machinery, but does not include transportation devices with the purpose of transportinghumans such as automobiles,
vehicles, or ships, medical equipment with the purpose of curing and diagnosing humans, or consumer goods that are used in general
households such as electronic and electric equipment.
（2）Defects caused by use of the Products in aerospace equipment, nuclear energy equipment, or military-related products such as weapons or arms.
（3）Defects caused by recklessness or error in the Customer's handling of the Products.
（4）Defects caused by natural disasters (including, without limitation, earthquakes, fires and floods).
（5）Defects caused by failure to comply with the specifications, intended uses, instructions and warnings, conditions of use, drawings or other matters relating
to the Products that are provided in the Catalog; or with any notice or other description in documentation that comes with the Products (or its accessories).
（6）Defects caused by the Customer itself processing, repairing, modifying or disassembling the Products.
（7）Defects caused by equipment other than the Products.
（8）Defects caused by use of the Products outside the country or area where the Products are delivered as set forth in the Order Confiemation.
（9）Defects caused by using the Products for untested or unanticipated purposes or in untested or unanticipated ways.
（10）Defects caused by the Customer using the Products in violation of the provisions of the Terms and Conditions.
（11）Any other cases in which SURUGA provides in the Catalog that SURUGA will not repair, replace the Products nor refund the actual amount
paid by the Customer.
The warranty period applicable to the Products under this Warranty is one (1) year from the day SURUGA ships the Products, provided, however, that the warranty period of a system product which include the word "System" as a part of its product name and which needs installation operation by SURUGA to deliverly, such as Alignment System, is one (1) year from the day when the Customer has accepted the system product after inspection.
Minor flaws such as scratches, marks, dents or discoloration that do not make the Products unusable do not constitute Defects. Provided, however, that if SURUGA acknowledges any flaws such as scratches, marks, dents or discoloration to be particularly significant, such flaws will constitute a Defect.
Within one(1) week of receipt of the Products the Customer shall confirm the name and quantity of the Products, check that the specifications of the Products match those listed in the Catalog and that there are no Defects in the Products. If there is any Defect, the Customer must give written notification to SURUGA SEIKI Marketing Center, from which the Customer purchased the Products, within one(1) week. Please note that SURUGA may deem that the Products have no Defects under warranty if SURUGA does not receive notice within one(1) week of receipt of the Products.
The Customer will be charged for all replacements and repairs of the Products that take place after the warranty period, that are outside the scope of warranty, or are otherwise not subject to this Warranty. In certain cases, repair or replacement may not be possible due to the nature, production date or specification of the Products.
Other than as expressly provided in the Terms and the Conditions and this Warranty, or otherwise stipulated by applicable product liability laws, SURUGA will not be liable in any way for any damages(regardless of whether such damages are direct or indirect, or general or special), losses or expenses arising in relation to Defects of the Products.
Damages arising in relation to Defects of the Products include damages caused by Defects in manufactured goods using the Products, damages caused by recall of the Products or any manufactured goods using the Products and damages arising from inability to use the Products include damages caused by a suspension of any production line in the Customer's factories or production facilities.
The maximum liability of SURUGA for damages arising out of or in connection with Defects of the Product shall be limited to the actual amount paid by SURUGA to the Customer for the Products in Defects. In no event shall SURUGA be liable for any special, consequential or tort damages of any kind, including, but not limited to, damages resulting from any loss of profits.。
In case SURUGA is not the manufacturer of the products or otherwise does not fall within the scope of applicable product liability laws, the Customer will seek damages under such product liability laws from the manufacturer of the products.
In particular, SURUGA will not be liable for any damages arising out of or in connection with any of the following cases:
(1) Use of the Products by the Customer in violation of precautionary notices, warnings or any other provision contained in the Terms and Conditions, Catalogs, manufacturer guarantee certificate or warranty.
(2) Defects in the Product caused by the willful misconduct or negligence of the Customer.
(3) Defects in the Products caused by force majeure.
(4) Infringement of any patent rights, utility model rights, design rights, trademark rights or other intellectual property
rights of a third party arising in relation to the Products.<.span>
(5) Exportation from the place delivered of the Products or delays in or prohibition of exportation of the Products due to laws or ordinances, or regulations.
This Warranty only applies to the purchase and use of the Products within the country or area where the Products are delivered as set forth in the Order Confiemation, and is not applicable outside of such country or area.
Under this Warranty, SURUGA may request the Customer return the products that need to be repaired or replaced to SURUGA. Please be aware that SURUGA cannot send employees to the Customer to repair or replace the Products.
Production and sale of the Products may be suspended at the discretion of the original manufacturer. Please be aware that in this case it will not be possible to replace the Product with the exact same product.
SURUGA may revise, modify or amend this Warranty (“Amendments”) and will set forth such Amendments in the Catalog or on the SURUGA's website. If the Customer orders the Products after such Amendments, the Customer will be deemed to have approved such Amendments.
In the event that any of the provisions of this Warranty Standard proves to be invalid or illegal, that will not in any way affect, impair or invalidate any other provisions, of this Warranty will be in full force and effect.
Note on environmental quality
ISO9001 For providing the world highest quarity for the customers
The following are our goals:
Here is our quality policy. We are going to establish and pursue our goals for realizing the policy.
1. We are going to listen to and understand our customers' needs, create satisfying products, and provide reliable products and service.
2. We are going to enhance our perfomance while training our employees, and dare to try new challenges, using the latest information and technology.
(Note) ISO9001 shall not apply to the supplier's products. Please contact us for more details.）
ISO14001 Activity for the conserving the global environment
Our activities are based on rich eco system of the earth.
We are going to nuture the spirit of appreciating our nature, do our best to decrease pressure on environment and maintain the eco system, and conserve the nature.
We are going to do our best on the followings from the point of globalism, and world like to contribute to our society by producing environment friendly products and service.
The Environmenal issue such as global warming and the dangers of biodiversity are the issnes that all of us share all over the world.
1. The exclusion and substitution of selected chemicals
2. The prevention of environmental pollution
① The emission of oil and harmful substances
② Noise beyond factory site borders
3. Improving the recycle rate of waste materials
4. The development of products with less environmental load
5. The promotion of energy conservation
Restriction of the Use of Cartain Hazardous Substances in Electrical and Electronic Equipement
This is the directive that forbids the use of harmful chemical substances in electrical/electronic devices that contains specific chemical substances under the RoHS directive enforced in every EU(European Union) state.
For RoHS correspondent products described in this Catalog, the RoHS mark is shown.(As of Aplil 1, 2016）
Please note that the content of the RoHS directive may be updated in the future. Updated information may also be changed depending on the results of future surveys.
*The product does not contain the six (6) Restricted Substances of RoHS Directive of EU more than the threshold value or the value of the applicableexemption.
(Our RoHS mark does not show whether the product is ‘CE compliant’ or not.)
Inquires on RoHS directive conformity:
For the state of conformity to the RoHS directive for each product, please contact us for more details.
RoHS directive controlled substances
・Hexavalent chrome (Cr+6)
・Polybrominated biphenyl (PBB)
・Polybrominated phenyl ether (PBDE)（PBDE）